Cradlepoint | NetCloud

Getting Started

You will receive a separate email titled Setup Your Cradlepoint NetCloud Account that will help you establish your login credentials and then take you to the cloud management service here.


Your new Cradlepoint NetCloud account gives you access to Cradlepoint’s Connect portal, your online connection to Cradlepoint Support. In Cradlepoint Connect, you can:

  • Create and manage support cases with Cradlepoint
  • Access the Knowledge Base
  • View your subscription terms

A separate email titled Connect with Cradlepoint Support included a link with which you can set up your Connect account. Your username is:, and you can access Connect here at: Cradlepoint Connect. You can find other ways to contact Cradlepoint Support here.

Subscribe to status updates for the NetCloud service here.


To contact the Cradlepoint sales team, click here.

Cradlepoint, Inc.

1111 W. Jefferson Street

Boise, ID 83702

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