Starting from firmware 5.4, Balance 305, 380 or above support admin password reset via the LCD panel. Admin password can be reset under Maintenance > Reset Admin Password on the LCD panel. Once confirmed, admin password is reset to the default value: admin and we can then login to the unit and change it to a new password as desired.
For Peplink Balance 20/30/210/310 Starting From Firmware 6.1.0 you can press and hold the reset button for 5-10 secs: LED will start blinking to indicate the admin password has been reset to ‘admin’ and the port changed to HTTP (port 80).
It is a good practice to keep a safe copy of your admin password for future reference.
Thanks for the tip! Just to be clear, on a Balance 30 pressing the reset button for 5-10 seconds will only reset the password and not set back to factory default. I don’t have a configuration back up and can’t go back to factory default. How long do you have to press for a full factory default?
Yes, as long as you are running firmware 6.1.0 or above. If you are not sure I would recommend to use InControl2 to remotely access the device as you would not need to know the PW to get into it.
Thanks for the quick reply Tim. I logged into InControl2 and the firmware is 6.3.1 so we should be ok to reset password only
On InControl2 on the device management page just click on settings and then remote web admin and you will get logged in to the dashboard of your device. Then you can change your password, download a config, etc.
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