Protocols for Amazon WorkSpaces - Amazon WorkSpaces

When to use PCoIP
  • If you want to use the iPad or Android Linux clients.
  • If you use Teradici zero client devices.
  • If you need to use GPU-based bundles (Graphics.g4dn, GraphicsPro.g4dn, Graphics, or GraphicsPro).
  • If you need to use a Linux bundle for non-smart card use cases.
  • If you need to use WorkSpaces in the China (Ningxia) Region.
When to use WSP
  • If you need higher loss/latency tolerance to support your end user network conditions. For example, you have users who are accessing their WorkSpaces across global distances or using unreliable networks.
  • If you need your users to authenticate with smart cards or to use smart cards in-session.
  • If you need webcam support capabilities in-session.
  • If you need to use Web Access with the Windows Server 2019-powered WorkSpaces bundle.
  • If you need to use Ubuntu WorkSpaces.
  • If you need to use Windows 11 BYOL WorkSpaces.
  • A directory can have a mix of PCoIP and WSP WorkSpaces in it.
  • A user can have both a PCoIP and a WSP WorkSpace as long as the two WorkSpaces are located in separate directories. The same user cannot have a PCoIP and a WSP WorkSpace in the same directory. For more information about creating multiple WorkSpaces for a user, see Create multiple WorkSpaces for a user.
  • You can migrate a WorkSpace between the two protocols by using the WorkSpaces migration feature, which requires a rebuild of the WorkSpace. For more information, see Migrate a WorkSpace.
  • If your WorkSpace was created with PCoIP bundles you can modify the streaming protocol to migrate between the two protocols without requiring a rebuild, while retaining the root volume. For more infomration, see Modify protocols.
  • For the best experience with video conferencing we recommend using Power or PowerPro bundles only.