Reseller API Content Block via SiteGround - Wordpress Site

Layer3.host
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resellerpanel api content is blocked via our wordpress site on siteground how to ressolve?

To resolve the issue with the reseller panel API being blocked on your WordPress site, you can try the following steps:

  1. Check Wordfence Firewall Settings:

    • Go to your WordPress Dashboard.

    • Navigate to Wordfence > Firewall > Firewall Status.

    • Set the Firewall mode to Learning Mode. This will allow the firewall to learn and adapt to legitimate requests.

  2. Review Blocked IPs in Site Tools:

    • Go to Site Tools > Security > Blocked IPs.

    • Check if any IPs related to the reseller panel API are blocked. If found, delete the blocked IPs under Manage Blocked IPs.

  3. Ensure XML-RPC Access:
    • Note that direct browser access to xmlrpc.php is blocked on SiteGround servers for security reasons. Ensure that the API requests are not being made directly via a browser but through the intended application.

If these steps do not resolve the issue, please contact our support team for further assistance.