Shopify: COVID-19 Response via


We’re with you.

Business owners like you are the heart of Shopify, and we always want to do everything in our power to support you. Read on to learn about the actions we’re taking, get answers to your questions, and access resources to help you navigate your business during this challenging time.

Together, we’ll make it through.

How we’re helping

Gift cards for all plans and customers

Give customers a way to support you now, while freeing up cash flow by offering gift cards. We’re making physical and digital gift cards available on all new and existing Shopify plans.

Local pickup and delivery

Flatten the curve, while getting products into the hands of your local customers. If you can drop off orders, create a local delivery option only visible to customers who live in that zone. Early next week we will enable retailers using Shopify POS to offer in-store or sidewalk pick up for online orders.

$200 million in small business funding

Weather these challenging times with access to funding with Shopify Capital. We’re working with governments to make our capital offerings available in more countries as soon as possible.

Extended 90-day free trial

Take the time you need to move your retail store online, or build a new online store. We’re offering a 90-day free trial for all new customers. If you’re currently on a 14-day trial, you can extend it to 90 days.

Community support

Connect with fellow business owners and get support in our COVID-19 community forum.

Live webinars

We’re bringing our community together online, with weekly virtual programming designed to help your business through these uncertain times.

General COVID-19 information

For the most up to date information and guidance on the COVID-19 outbreak, visit the WHO website.

For up to date statistics and data, visit the Our World in Data website.