Welcome to HEG - Inspiring Next Generation Businesses

Host Europe Group is now part of GoDaddy EMEA

Thank you for visiting HEG.com. From April 2017, HEG and GoDaddy have joined forces to better serve small businesses and web experts around the world. More than 16 million customers depend on HEG and GoDaddy to help them build powerful online identities and turn their ideas into reality. Together, the companies will deliver even more value to customers and introduce innovative solutions to help their ventures succeed.

GoDaddy’s mission is to give its customers the tools, insights and the people to transform their ideas and personal initiative into success. GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. GoDaddy will also now lead the World Hosting Days and NamesCon brands and conferences. GoDaddy will continue to operate both conferences independently and will invest in their continued growth.

Customers of HEG’s brands, including 123 Reg, Heart Internet, Domain Factory, Host Europe, Paragon Group, Server4You, and Serverloft, can continue to contact customer support and access their services as they’ve always done.

The HEG brand will be replaced by the GoDaddy brand moving forward. HEG will continue to operate in its current locations.

If you would like more information about GoDaddy, please visit www.godaddy.com.

The History of HEG at a Glance

How did we get here?

  • 1997


Webfusion and Host Europe GmbH begins trading

  • 1998


PlusServer launches

  • 2000


123 Reg launches

  • 2001


DomainFactory begins trading

  • 2004


Pipex buys Host Europe

123 Reg becomes UK’s number 1 registrar

Heart Internet launches

  • 2008


Pipex bought by Oakley Capital

  • 2009


Webfusion Ltd formed to make up part of Host Europe Group

Webfusion becomes one of the first UK web hosts to offer Microsoft Windows 2008 web hosting

2009 HEG opens £2.5m data centre facility in Leeds, UK

t3n Magazine awards DomainFactory reseller service

123 Reg reaches 2 million domain names landmark

  • 2010


Host Europe Group bought by Montagu / Host Europe Group acquires Dynamic Net / Host Europe Group acquires Vanager

Webfusion ranked in The Sunday Times Deloitte Buyout Track 100

DomainFactory celebrates 10th anniversary

123 Reg passes 500,000 customers

  • 2011


Host Europe Group buys Heart Internet

Heart Internet voted ‘Best Shared Hosting’ in UK Internet Awards

DomainFactory passes 150,000 customers

Host Europe GmbH receives ‘Trusted Cloud’ certificate from TUV

  • 2012


123 Reg launches ground-breaking new Virtual Private Server Product (VPS)

123 Reg passes 3m domain names under management

Host Europe Group marks 15 years

Host Europe Group buys RedCoruna / Host Europe Group acquires Mesh Digital Ltd / Dynamic Net re-brands to Host Europe Suisse

Host Europe GmbH named in leaders quadrant in Experton Group’s Cloud Vendor

  • 2013


Host Europe Group bought by Cinven / Host Europe Group acquires Telefonica Online Services and DomainFactory

Host Europe brands begin launch of new gTLD’s

DomainFactory passes 1m domain names under management

123 Reg passes 750,000 customers

  • 2014


Host Europe Group completes first phase of it’s ‘state-of-the-art’ data centre re-fit in Leeds

DomainFactory reaches 5/5 star rating from Trust Pilot and launches 136 new TLDs

123 Reg becomes largest provider of the new .london domain name

Host Europe Group acquires Sign-up.to / Host Europe Group becomes HEG

  • 2015


HEG acquires intergenia AG. HEG passes 100,000 new TLDs under management

DomainFactory celebrates 15th anniversary, serving over 200,000 customers and more than 1.3m domain names under management

123 Reg becomes largest provider of the new .wales/.cymru domain names

HEG acquires Paragon Internet Group

  • 2016


Plusserver acquire MCS Computersyteme and OpenIT

Paragon Group UK acquires 5quidhost, Webfaction, Dataflame, Elastichosts, Mr Site, Freezone and the Domain and Shared Hosting customers of Daily Internet

World Hosting Days acquires Namescon; the global domain name event based in North America

  • 2017


GoDaddy acquires HEG



GoDaddy EMEA focuses on two hosting divisions: Mass and Managed. These two business divisions operate independent of each other. As such, they each have separate customers, individual systems, and operate in separate locations. More information can be found about Mass and Managed below.

Mass Hosting has helped make millions of business ideas a reality

The Mass Hosting team focuses on a large number of businesses who require easily accessible and automated tools to manage and grow their presence online. We understand our customers’ needs and deliver them the tools for success, backing this up with industry-leading local customer support when they need it.

We believe that succeeding online should be achievable for all. That is why we have focused our brands; 123 Reg in the UK and DomainFactory in Germany on products and services that enable less technical customers to grow their business.

Our second team focuses on customers who want to build their web presence themselves. These customers may be web developers, designers/resellers or technically adept business owners. We provide them the right tools for the job. Our brands, Host Europe in Germany, and Heart Internet in the UK focus on products and services from domain names, professional web hosting, software-as-a-service products and virtualised server environments tailored to our customer’s needs.

Within this division, we also have our special interest international hosting brands: Server4you and Serverloft.


Behind every website and web service sits a data centre. That is why it is critical that businesses are backed by a reliable and secure infrastructure from a provider they can trust. We take this commitment incredibly seriously and understand the importance of a first-class service coupled with an assurance of transparent accountability. We run and control 9 state of the art facilities across Europe and USA.

Data Centres location map

We build our Data Centres with our customers in mind. This means your business is part of a highly secure network infrastructure and as such our systems aren’t reliant on third party solutions. This means we are able to maintain complete control over the service that we offer our customers.

We invest in expert technicians to staff our Data Centres, 24/7, every day of the year. Our onsite personnel deploy the toughest security measures including ultra-strict access control, extensive CCTV coverage and online firewall protection. All of our state-of-the-art Data Centre facilities are fully equipped with advanced fire detection and suppression systems, which keep our customers data 100% secure, even in the event of a disaster beyond our control.

Our facility in Cologne has been certified with a 4 and 5 eco Data Centre Star Audit for highest quality and security. Our Leeds facility is one of the most energy efficient Data Centres in the UK, and our Tier 3 facility in Strasbourg, boasts an impressive PUE rating of 1.18, making it one of the most economical and reliable sites in Europe.