Zendesk : Announcing ticket conversation improvements (default experience, coming soon) 07/08/2024

Announced on Rollout starts Rollout ends
May 7, 2024 July 8, 2024 July 31, 2024

The Zendesk Agent Workspace is modernizing the look and feel of the ticket conversation interface to help agents quickly absorb and parse information in a ticket. As part of this release, you’ll see a new and improved look and feel.

This article includes these topics: